Privacy policy

Welcome to DOTRED. By accessing or using our website/services, you agree to be bound by these terms and conditions.

1. Data Controller

DOTRED is a brand operated by DOTRED ("we," "us"). For the purposes of the General Data Protection Regulation (GDPR), we are the Data Controller of your personal information.

2. Information We Collect

Personal Identifiers: Name, email address, phone number, and billing details provided during account creation or inquiries.

Technical Data: IP address, browser type, device information, and usage patterns collected via logs.

Cookies: Small data files used for site functionality and analytics.

3. How We Use Your Information & Legal Basis

We process your data under the following GDPR legal bases:

Contractual Necessity: To provide the services you have requested.

Legitimate Interests: To improve our website performance and secure our systems.

Consent: For marketing communications (which you may withdraw at any time).

Legal Obligation: To comply with tax or regulatory requirements.

4. Third-Party Sharing

We do not sell your data. We share information only with trusted processors necessary for our operations:

Infrastructure: Web hosting and cloud storage providers.

Payment Processing: Secure third-party gateways (e.g., Stripe/PayPal).

Analytics: Tools like Framer Analytics to understand site traffic.

Communication: Email service providers for sending updates or newsletters.

5. Your Rights

As an EU resident, you have the following rights:

Right to Access: Request a copy of the data we hold about you.

Right to Erasure: Request that we delete your personal data.

Right to Rectification: Correct inaccurate information.

Right to Object: Object to processing based on legitimate interests.

Right to Lodge a Complaint: Contact your local Data Protection Authority.

6. Data Retention

We retain personal data only for as long as necessary.

Client Records: Retained for the duration of the contract plus 5 years for tax purposes.

Marketing Data: Retained until you unsubscribe or withdraw consent.

7. International Transfers

If data is transferred outside the European Economic Area (EEA), we ensure it is protected by Standard Contractual Clauses (SCCs) or other adequacy frameworks recognised by the EU.

8. Contact Us

If you have questions about this policy, please contact:

Dotred

Email: hello [dot ]dotred [at] gmail [dot] com